Skip to content Skip to navigation

New Case Studies Highlight Importance of Succession Planning

Tags:  (2017 Oct 18th - 12:25pm)

New Case Studies Highlight Importance of Succession Planning


State and local governments need a holistic approach to recruitment, engagement and retention to prepare the future workforce of the future. 


"Succession Planning," a report released today by the Center for State and Local Government Excellence (SLGE) in partnership with Kronos and the International Public Management Association for Human Resources (IPMA-HR), describes how state and local governments use succession planning as a an integral part of their strategy to attract, engage, and retain employees. 


The report features case studies with two local governments - the city of Sunnyvale, California and Hennepin County, Minnesota, and one state government, Tennessee - whose leaders are committed to creating opportunities for employees to grow and thrive. 


Deanna Santana, city manager of Sunnyvale explains that the focus must be on employee satisfaction and growth. "You have to be careful not to over promise and manage expectations....It's not just about a promotion."


Tennessee's Chief Learning Officer Dr. Trish Holiday stresses the importance of building a learning culture. "Our message to employees is that if you work hard and strive for excellence, you have a future here. 


The key takeaways include:

  • The role of leadership is essential in driving change and building trust, especially when budgets are tight;
  • By investing in people, the organization sends a clear message that people are valued; and
  • Sustained commitment is the key to building a talent pipeline. 

Download the full report HERE, and access all of SLGE's research on state and local government workforce issues at