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Webinar FAQ

What is a Webinar?  Webinar is short for web-based seminar.  A webinar is a live and interactive 60-minute seminar that will allow you to listen to the presenter, view the session presentation online, and ask questions. 

What happens during a webinar?  You will call a phone line for the audio portion of the webinar and you will login to the website for the visual portion.  You will listen to the speakers and view the presentation.  At some point during the webinar the speaker will open the phone lines for questions.  (More information about asking questions during a webinar is below.)

What equipment do I need to participant in a webinar?  All you need is a telephone line to access the audio portion of the webinar and a computer with a separate Internet connection to access the visual portion.

Will Mac users be able to access webinars?  Absolutely. ReadyTalk's Web Conference product is web based and is compatible with all operating systems inclucind Mac.

What type of downloads are required for me to be able to participate in a webinar?  None, our webinars never require any downloads and are compatible with all operating systems.

How many people can participate in a webinar?  Pricing is based on the line(s) purchased, not by number of participants on the call, so be sure to include your entire HR staff.  The number of colleagues who can join you is limited only by the size of your office or conference room.

When are webinars scheduled?  Webinars are generally held on the second Wednesday of the month.

What is the length of a typical webinar?  Webinars are generally held from 1:00 p.m. – 2:00 p.m. (Eastern Time).  Length may vary based upon topic.  Notice will be provided if there is a time change. 

What is the cost of a webinar?  Fees vary based upon IPMA-HR membership status. Payment is due in advance. Contact IPMA-HR for fee information at or 703-549-7100.

When are the webinar descriptions available?  Webinar descriptions are posted and emailed out to members as soon as they are available.  Please continue to check the website for updates.

What happens once I am registered?  Once registered you will receive a confirmation email (the Tuesday before the webinar) including the following information:

  • A toll-free number and instructions to access the audio portion of the webinar.
  • The web link instructions on how to participate in the visual portion of the webinar.
  • Any available session reference materials.
  • Information on how to ask questions during the questions/answer period.

What should I do if I need to cancel my registration?  Cancellations must be received in writing.  Each webinar has a registration cancellation policy.  Contact IPMA-HR for the cancellation policy for a particular webinar at or 703-549-7100.

IPMA-HR Webinar Frequently Asked Questions
Preparing for a Webinar

What is included in the webinar email confirmation?  The following information is included in the email confirmation:  date, time, topic confirmation; audio dial-in information; visual web-link information; troubleshooting information; session presentation (if available). 

When is the email confirmation sent?  The email confirmation is sent out no later 2-days prior to the webinar.

Who sends out the email confirmation?  The email confirmation is sent out by IPMA-HR.

Who receives the email confirmation?  The individual listed as the registrant for the webinar.

What do I need in order to fully participate in the webinar?  A phone line to dial into the audio portion of the webinar.  Access to the Internet and a web browser to view the visual portion of the webinar.

What happens when I call-in for the audio portion of the webinar?  When you dial-in, you will be asked for your PIN Code followed by the # key.  You will be placed on hold until the webinar begins.  If for any reason you are unable to access the conference, dial *0 and an operator will assist you immediately.

What happens when the webinar begins?  At start-time, the operator will announce the following: Good day everyone and welcome to the IPMA-HR Webcast.  Today’s webinar is being recorded.  At this time I would like to turn the call over to your presenters for today.  Please go ahead.  The webinar will then proceed. 

How do I ask a question?  Audio Question:  During the question and answer period the telephone operator will come on the line and make an announcement similar to the following: We are now in the question and answer period of the webinar, to ask a question dial 01 on your touch tone telephone.  We will now pause to collect the questions.  The questions will be collected and the operator will open your phone line when it is your turn to ask a question. The operator will announce your turn to ask a question by saying “our next caller is                   .                                               , please go ahead and ask your question.  Everyone on the call, speakers and presenters, will be able to hear your question and the speakers response.  Web Question:  The webinar platform (where you are viewing the presentation) will allow you to type a question.  There should be a box on your screen that says “Ask a question” and a box for you to type in your question.  However, not all speakers respond to the typed questions.  It is recommended that you ask your question during the audio question and answer period. 

Who do I contact if I experience technical difficulties?  If you experience any difficulties connecting to the audio or Internet portions of webinar, please dial *0 or contact IPMA-HR at or 703-549-7100.

What additional technical information do I need if I am a first time user? TBG Conferencing is fully web-based and does not requre any additional software.

Can you offer any additional troubleshooting options?  Yes, please try these options:

  • Clear your browser’s cache.
  • Close all unneeded applications, and run ONLY the browser supporting the meeting.
  • Disable pop up blockers.
  • Disable any chat applications that might distract you or pop up into your meeting window.