These are tough times for the public sector. Governments across the nation are under enormous pressure to maintain and improve performance, while at the same time doing more with less.
One proven response to this leadership challenge is to improve the level of employee engagement. After all, the primary resources we have in government is talent. If our people are engaged and perform well, government will also perform well.
Research has clearly shown that improving employee engagement can drive higher levels of individual and organizational performance. Improving engagement in government can deliver:
Higher rates of success achieving strategic goals;
Better employee retention;
Higher levels of customer service;
Less sick leave and lost time due to work-related illness and injury; and
Fewer equal employment opportunity complaints
Based on this research, the session will focus on:
What employee engagement is and why it matters, particularly in government;
The results of a national benchmark survey on the levels of employee engagement in both the public and private sectors;
What the drivers of employee engagement are;
Why measuring engagement is critically important;
What public sector organizations have done to improve-and sustain-engagement;
Building a culture of engagement;
The role of HR in improving engagement; and
The partnership between CPS HR Consulting and IPMA-HR to conduct engagement surveys for our members.
This webinar is based in part on Bob Lavigna’s book, “Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance,” published by the American Management Association and featured on Governing Magazine’s 2014 list of “6 Books Public Employees and Managers Should Read.”