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Tags:  (2016 Oct 27th - 1:32pm)

Carey Adamson

National Practice Leader, Public Sector

Carey Adamson is responsible for building integrated teams to market Colonial Life’s products, programs and services nationally to public sector employers in education and local, state and federal government agencies.

Adamson has more than 20 years of experience in the insurance industry.  He joined Colonial Life in 1992 as a sales representative and has held several management positions in both commercial and public sector markets. He has won numerous company awards, including Representative of the Year, Premier Office of the Year and Public Sector Premium Growth Office of the Year.

Adamson is active in a number of community and professional organizations including the Columbia Association of Health Underwriters, the River Alliance, the Columbia Metropolitan Convention Center Sports Advisory Council and the Central Carolina Economic Alliance Committee of 100.

Courtney Anderson

Workplace Relationship Expert, Courtney Anderson & Associates, LLC

Courtney Anderson-J.D., M.B.A., M.S., is "The Workplace Relationship Expert,"™ practicing the "Joyful Art of Business"™ around the world! An author, humorist, speaker, and innovator, Anderson has advised various domestic and international entities on workplace relationship policy. Her clients have included Boeing, Cirque du Soleil, The United States House of Representatives, and Wal-Mart. A recipient of the "Global HR Excellence Award in Strategic Leadership" once named one of "America's Top Women Motivators," Anderson is a practicing attorney and professor at the University of Maryland University College.

Sheree Bailey

Wellness Administrator, City of Austin, TX

Sheree Bailey serves as the Wellness Coordinator for the City of Austin, TX.  Sheree oversees the HealthyConnections, an employee wellness program that provides support to Austin’s 12,000 employees.  Inn 2005, under the leadership of the Mayor, Sheree created the City’s group exercise program, called the PE Program, which has grown from four classes a year to a year-round program with more than 80 classes and 1700 participants a quarter. Sheree has an expertise in diabetes programming which has had a demonstrated impact on medical claims.

Sheree holds a BBA in Management Information Systems from the University of Texas. She is a Certified Personal Trainer through the American College of Sports Medicine and a Certified Health Promotion Director with the Cooper Institute.

Linda Ball Thomas

Human Resources Director and Secretary to the Civil Service Commission, City of El Paso, Texas

Linda Ball Thomas has been the Human Resources Director and Secretary to the Civil Service Commission for the City of El Paso’s approximately 7000 employees since 2005.  Linda Ball Thomas has been an HR Professional for over thirty years.  She received a Bachelor’s of Arts in Business Administration from the University of Puget Sound, Tacoma, WA.  After graduation she entered the U.S. Army as a Personnel Officer.  She served in various positions from Executive Officer to a member of the General’s staff.  She received a Master’s of Science in Human Resources Management from the University of Central Texas, Killeen, TX.

Ms. Thomas has served in various capacities on committees and boards and is a Past President of the El Paso Society for Human Resources Management (EPSHRM), an affiliate of the Society for Human Resource Management® (SHRM).  She served on the Texas SHRM Council (TSC) as a District Director responsible for chapters in Amarillo, El Paso, Lubbock, and Midland-Odessa.  Linda has served as a member of the SHRM US China Executive HR Exchange Delegation to South Africa in 2012 and was a member of an HR delegation to Cuba in 2015.

Ms. Thomas is certified as an International Public Management Association-Senior Certified Professional (IPMA-SCP), Professional in Human Resource Management (PHR) from the Human Resources Certification Institute and Senior Certified Professional from Society for Human Resource Management®.

Mary Biere-Sova

Human Resources Manager-Talent Development for Johnson County Kansas

Mary Biere-Sova, SPHR, SHRM-SPC, is the Human Resources Manager – Talent Development for Johnson County Kansas, where she is currently serving as the Project Lead for the County’s new performance management system.  Prior to joining Johnson County in 2002, Mary worked in various HR capacities in the insurance, retail, and consulting industries.  She earned a BS in Business Administration from the University of Nebraska and an MA in Human Resources Management from Webster University.

Ana Bradshaw

Assistant to the Director, City of San Antonio-Human Resources

Ana has served as Assistant to the Director in the Human Resources department since 2012 and has oversight of the department’s Training, Fiscal and Communications divisions. Prior to joining HR, Ana worked in various capacities in the City’s Office of Management & Budget for over five years, including as a member of the Innovation team where she lead the project redesign the City’s hiring process. She is an IPMA Senior Certified Professional as well as a certified Lean Implementer.

Since 2015, Ana has managed the City’s award-winning Women’s Leadership Mentoring Program and is responsible for the development of employee engagement initiatives. She is a graduate of The University of Texas at Austin and holds a Master’s degree in Public Policy the University of California, Berkeley.

Ronnie Charles

Principal Consultant, Arthur J. Gallagher & Co.'s Human Resources & Compensation Consulting Practices Fox Lawson Group

Ronnie has over 30 years of professional Human Resources experience specializing in all facets of Strategic HR Operations including Compensation and Benefits, Total Rewards, Talent Acquisition, Employee & Labor Relations, HRIS, Workforce Planning, and extensive experience in project management leading and implementing large scale change and HR transformation initiatives.

Ronnie currently serves as a Principal Consultant with Arthur J. Gallagher & Co.'s Human Resources & Compensation Consulting Practices Fox Lawson Group. In this role he is responsible for leading Gallagher's Public Sector consulting practice in the Eastern Region of the United States.

Ronnie has served as the Chief Human Resources Officer (CHRO) for one of the largest cities in the United States- Baltimore, MD. In this capacity, Ronnie led all Strategic Human Resources initiatives for a workforce of over 15,000 employees.

Ronnie has also served as the Director of Human Resources for the City of Suffolk, VA. In this role, he was responsible for strategic HR Service Delivery, Risk Management, and Enterprise Information Technology Systems.

Ronnie's experience also includes a progressive career with leadership roles with the District of Columbia in Washington, DC, where he was a Human Resources Director and Chief Operating Officer (COO). As COO, he was responsible for Human Resources and Labor Relations, Contracts and Procurement, Facilities and Fleet Management, Risk Management, Information Technology Systems and a comprehensive revenue-generating Business Services Division. In this role he served as a key liaison with the District of Columbia City Council, and the Executive Mayor's Office.

Ronnie earned a B.S. in Management from Saint Paul's College. Ronnie has achieved the dual designation of Senior Professional in Human Resources (SPHR) and Global Professional in Human Resources (GPHR). Ronnie also holds the HR Executive Generalist certification (IPMA-CP) from the International Public Management Association for Human Resources.

Ronnie is also a graduate of Virginia's Executive Institute, Harvard University's HR Program on Negotiation, and the University of California Los Angeles (UCLA) Advanced Program in Human Resources. To further augment his experience, Ronnie serves as both a domestic and international instructor teaching HR certification and compensation courses worldwide.

Ronnie is currently Board Chairman for the Human Resources Certification Institute (HRCI) and serves as Chairman of the Human Resources Professional Development Committee for the International Public Management Association for HR (IPMA-HR). Both organizations promote and serve the HR profession nationally. Connect on LinkedIn.

Lida Citroen

Chief Executive Officer, LIDA360

Lida Citroen is an international reputation management and branding specialist who designs the identities of organizations and individuals.  As CEO of LIDA360 Lida is also an accomplished TEDx speaker and writer, featured in MSNBC, Entreprener Magazine, Fortune Magazine,, Harvard Business Review, Inc. Magazine, and CBS Moneywatch.  Lida leverages her corporate branding expertise to help military veterans successfully transition to civilian careers, working with public and private organizations who seek to hire them

Curt Coffman

Position Title Here

Curt Coffman is an international authority and leading pioneer in employee engagement.  He is the New York Times Best Selling Co-Author of First, Break all the Rules, Follow this Path, and Culture Eats Strategy for Lunch.   He spent 22 year as Global Practice Leader for employee and customer engagement at The Gallup Organization, and is an Executive Fellow at the Daniels School of Business at the University of Denver.

He has spent more than three decades studying millions of employees and customers from hundreds of companies, and today as Chief Science Officer of The Coffman Organization, consults with organizations of all sizes and industries to help them bring out the best in their employees. 

He studies the best, disrupts conventional wisdom, and teaches visionary organizations how to cultivate productive and innovative cultures driven by individual ownership of engagement. His goal is to give every person every day a great place to work.

William Cole

Human Resources Director, Town of Barnstable, Massachusetts

William Cole is currently the Human Resources Director for the Town of Barnstable, Massachusetts.  In this capacity he is responsible for all aspects of human resources management including recruitment and selection, compensation, and employee relations for over 1,500 municipal and school employees.  Prior to being appointed Director in 2003, he served as Assistant Human Resources Director for 3 years.  During his tenure in Barnstable, Bill helped design and implement the consolidation of municipal and school human resources functions.  This consolidation, along with the consolidation of financial operations between the Town of Barnstable and the Barnstable Public Schools received an award from the Massachusetts Municipal Association for Innovation in Government.

Bill holds a Bachelor of Science in Political Science and Master of Public Administration degrees from Northeastern University.  He has been a member of the International Public Management Association for Human Resources (IPMA-HR) since 2000, and holds their designation of Certified Human Resources Senior Professional (IPMA-SCP).  Bill currently serves as IPMA-HR Immediate Past-President.  He is a founding member and Past-President of the Southeast Coast (Massachusetts) chapter of IPMA-HR and has served on several IPMA-HR committees including serving as the Chair of the 2013 International Conference Program Committee.  Bill has also served in various positions in the Eastern Region including Region President from 2009-2010.  In 2013 Bill was the recipient of the Frank H. Densler Award, the highest honor given by the IPMA-HR Eastern Region.

Mila Cosgrove

Deputy City Manager, City and Borough of Juneau, Alaska

Mila Cosgrove has worked in the public sector for 27 years. She currently serves as the Deputy City Manager for the City and Borough of Juneau, Alaska. Prior to that appointment, Ms. Cosgrove’s professional area of focus was Human Resources. She was the Human Resources and Risk Management Director at CBJ for 10yrs, and prior to that was employed by the State of Alaska for 9 years, where she served as the Director of Personnel, Deputy Director of Personnel, Manager of Workforce Planning and Development, Labor Relations Specialist, and Personnel Analyst. Ms. Cosgrove was the Southeast Regional Manager for the Alaska Public Employees Association/AFT, a union representing public sector employees throughout Alaska. She began her HR career in the private sector working for Human Resource Planning, Inc. in their Executive Recruitment division. Ms. Cosgrove served as President of IPMA-HR in 2013 and served on the executive council for a total of 6 years. Recently, she chaired the HR2020 Taskforce. Ms. Cosgrove holds a Bachelor’s Degree in Psychology from Naropa University. She holds both the IPMA-SCP and SPHR certifications and is a graduate of the Pacific Program for Catalytic Leadership.

Matt Gieseke

Management Analyst, Strategic Initiatives Group, National Institutes of Health

Matt Gieseke is a Management Analyst in the Strategic Initiatives Group at the National Institutes of Health. Matt has his M.P.P. from the Humphrey School of Public Affairs and a B.A. from the University of Minnesota, Twin Cities. To learn more about the work of the Strategic Initiatives group, please see Digital Gov and the Department of Health and Human Services Idea Lab Blog.


Valerie Gill

Acting Associate Deputy Secretary for Human Resources, Department of Health and Human Services

As the Acting Associate Deputy Assistant Secretary of Human Resources for HHS, Valerie serves as the Department’s Deputy Chief Human Capital Officer.  In this role she provides leadership for a broad array of human capital initiatives, ranging from HR operations to HHS human capital strategy development and oversight.  From November 2015 to September 2016, she was the Senior Advisor in the Assistant Secretary for Administration (ASA) office where she led Presidential Transition activities for HHS and provided advice and guidance on an array of ASA issues.  Prior to that, Valerie joined the National Institutes of Health in April 2008 as the Director of the Client Services Division for the Office of Human Resources. In this role, Valerie has stewardship responsibility for NIH’s Recruitment, Classification, Pay Setting, Delegated Examining, and Commissioned Corps support programs. Her responsibilities include providing leadership and direction to HR professionals that serve as the first and primary point of contact for IC leadership, supervisors, and employees in the delivery of NIH HR operational services.

Prior to joining NIH, Valerie spent 17 years in the Intelligence Community supporting the National Geospatial-Intelligence Agency and the Central Intelligence Agency. She served in a variety of leadership positions and directed a broad range of Human Capital programs such as Recruitment, Policy Development, Employee Relations, HR Consulting, Employee Development, Organizational Development, and Workforce Planning.  She holds an undergraduate degree in Business from Towson University and a Master’s degree in Human Resource Management from The George Washington University.


Nicole Hare-Everline

Deputy Assistant Director of Benefits, City of Houston

Dr. Nicole Hare-Everline is Deputy Assistant Director of Benefits for the City of Houston. Her area of responsibility includes Benefits Operations and Strategy, Employee Assistance Program, and Employee Wellness Program.  She is also an adjunct professor with the University of Texas School of Public Health in Houston. In her role with the City of Houston, Dr. Hare-Everline is a member of the management leadership team that monitors the city’s health and wellness program and recommends benefit plan design changes. Dr. Hare-Everline received her doctorate in health science degree from Nova Southeastern University in Fort Lauderdale, FL, and her master of health science degree and BS degree from University of Central Arkansas in Conway. She has presented at a variety of conferences and webinars, where she shares best practices from the City of Houston’s scientifically sound wellness program. She also serves on numerous philanthropic boards and core teams, such as Cities Changing Diabetes.

Joya Hayes

Director of Human Resources and Civil Service, City of Austin, Texas

Joya Hayes is a Cum Laude graduate of Huston-Tillotson University where she received her Bachelors degree in Mass Communications, and she holds a Master's degree in Public Administration from Texas State University. As a two term student body President at Huston-Tillotson, Joya received national attention for her grassroots work addressing issues of inequity for African Americans in Austin. She is also a member of the National Forum for Black Public Administrators, the Society for Human Resource Management (SHRM), the International Public Management Association for Human Resource Professionals (IPMA-HR), and serves as a board member for the Austin Area Heritage Council, Virginia College at Austin School of Business, and Child Incorporated.
She has volunteered for numerous non-profit organizations, and she has also received over 35 awards for her community service work which include awards from the Texas Senate, the Texas House of Representatives, the Austin Chapter of the NAACP, the National Forum for Black Public Administrators, the Austin and Round Rock Independent School Districts, The City of Austin, and the American Society for Public Administrators. She currently volunteers as a Tutor at Norman Elementary, and participated in programming activities with the Austin Settlement Home. She is a member of Alpha Kappa Alpha Sorority, Incorporated where she serves as an International Chairman, and she is a member of the Town Lake Chapters of Links, Incorporated. She is a former licensed foster parent in the state of Virginia, and is currently a licensed foster parent for the State of Texas. In June of 2016, she adopted her foster son – Elijah.
As a motivational speaker, Joya has delivered speeches to over one million people in six states and two countries. She is a dynamic and energetic speaker known for her humor and powerful energy. She is also an extraordinary emcee and speech writer. She has written speeches for elected officials in three states.
Joya has 19 years of experience in human resources, training and organizational development, community-based programming, policy & procedure development and executive level planning. Currently, Joya is the Director of the Human Resources Department for the City of Austin, Texas.

Ron Holifield

CEO, Strategic Government Resources

Ron is the CEO of Strategic Government Resources which helps local governments Recruit, Assess and Develop innovative thought leaders.   SGR is the third largest local government search firm in the nation and his current clients include over 300 local governments in 45 states, training up to 1000 employees per month.  Ron has also provided strategic consultation to some of the leading companies in America, including American Express, Xerox, IBM, PeopleSoft, Verizon, Aramark, Space Imaging, NASA and more.

He previously served almost two decades in City Management with six different cities, including City Manager in Garland, and Assistant City Manager in Plano, Texas.   Ron is a recognized leader in innovation and initiatives to run government using private business principles.  While still active as City Manager, "Texas Business Magazine' named DeSoto as one of the "Best Managed Cities in Texas".  

Ron has been interviewed, and/or quoted by numerous news publications including National Public Radio, Entrepreneur Magazine, American Express Open Forum, Texas City Manager Magazine, Texas Town and City, Government Technology Magazine, GovWire Online Magazine, Federal Computer Week Magazine, CIO Magazine, Dallas Morning News, Dallas Business Journal, Plan Star Courier, DFW Tech Biz, Today Newspapers, Focus on the News, D Magazine, International Association of Chiefs of Police Journal, Texas Fire Chief's Magazine, as well as numerous local news affiliates.

Ron's weekly 10 in 10 update on Servant Leadership has over 70,000 readers.  His second boo, 4th Dimension Leadership: a Radical Strategy for Creating an Authentic Servant Leadership Culture has just been published and is available on Amazon.

Review an excerpt from the book here 

Trish Holliday

Assistant Commissioner, Chief Learning Officer, Tennessee Department of Human Resources

Trish Holliday is an enthusiastic and effervescent public servant who is passionate about helping professionals reach their greatest potential. Through a unique blend of experience as a missionary, non-profit consultant, certified facilitator, executive coach, adult educator, and Chief Learning Officer, Trish teaches skills and competencies needed to develop successful leaders and purpose-driven individuals.

She provides state appointing authorities with executive coaching in workforce planning and leadership development. Trish drives the overall curriculum focus and development of all statewide leadership programs. She builds relationships with internal and external stakeholders by networking with universities/ colleges, national and local industry associations, government entities and non-profit organizations. She is a national speaker and serves on several speaker bureaus.

Trish consults with, facilitates, and coaches organizational executives on how to create learning strategies designed to enhance workforce planning initiatives and succession planning. Her strong relationship building skills and leadership competency portfolio allows her to successfully lead and develop emerging and current leaders of all levels, inspiring them to reach their personal and professional goals.

As a professional with a passion for lifelong learning, Trish has mentored and coached many leaders in the areas of leadership, engagement, goal setting, competency and strategic development. She pours her heart and soul into educating adults and helping them become the best they can be. Her areas of expertise are human resources, leadership, organizational development, and change management.

Trish is an active member in the following international, national, state and local organizations: Tennessee Center for Performance Excellence, International Public Management Association, Tennessee Public Management Association, Middle Tennessee Society for Human Resources, Tennessee Society for Human Resources, and the National Association of State Personnel Executives. She serves on the Board of Visitors for the College of Education at Lipscomb University, Tennessee State University’s College of Public Service and Urban Affairs Advisory Board, Impact Nashville, and past board member of Special Olympics Tennessee and Habitat for Humanity of Tennessee, and the current president of Toastmaster’s International Tennessee Government Leadership Chapter.

Caitlin Krobot

Employee Engagement Coordinator

Caitlin Krobot has served as the city-wide Employee Engagement Coordinator with the Human Resources Department since March 2016 overseeing employee recognition programs, the city-wide annual service awards, and internal employee development programs including the Women’s Leadership Mentoring Program.  Prior to working in Human Resources, Caitlin worked in various departments across the City including her participation in the City Manager’s Management Fellows Program in 2014.  Following completion of the program, she worked in the Office of Management and Budget. 

She is a graduate of Texas A&M University and holds her Master’s degree in Public Administration from The University of Texas at San Antonio.  Caitlin is passionate about employee development and enjoys spending her free time outside with her husband and golden retriever.

Robert Lavigna

Director, Institute for Public Sector Employee Engagement, CPS HR Consulting

Bob Lavigna is an award-winning public sector leader and innovator with more than 30 years of experience leading human resources organizations and programs in the public sector. He is currently the Director of the Institute for Public Sector Employee Engagement, a division of CPS HR Services, an independent government agency. The Institute is dedicated to helping public sector and nonprofit organizations measure and improve employee engagement as a key to improving service delivery. Bob’s book, Engaging Government Employees:  Motivate and Inspire Your People to Achieve Superior Performance, published by the American Management Association and now in its second printing, is the first book to focus exclusively on employee engagement in the public sector.

Before joining CPS, Bob was Assistant Vice Chancellor and Director of HR for the University of Wisconsin-Madison. In this positon, he directed HR policies and programs for a university ranked among the world’s top 25 research institutions.

Bob’s other previous positons include Vice President-Research for the Partnership for Public Service and director of the state of Wisconsin civil service system. He began his career with the U.S. Government Accountability Office.

Bob is an elected Fellow of the National Academy of Public Administration. His individual awards and honors also include selection as a “Public Official of the Year” by Governing magazine, as well as the highest individual achievement awards from both IPMA-HR and the National Association of State Personnel Executives (NASPE).

In addition, the organizations Bob has led have received innovation awards from the Ford Foundation, IPMA-HR, NASPE, Council of State Governments, Urban League, Society for Human Resource Management and others.

Bob is a past national president of IPMA-HR and past national chair of the American Society for Public Administration Section on Personnel and Labor Relations.  In addition to his book, Bob writes frequently for professional publications and has authored three chapters on HR.  He has spoken on HR across the U.S. and in Canada, Europe, Asia, South America, the Carribean, Africa, and the Middle East.

Bob has a B.A. in Public Affairs from George Washington University and an M.S. in HR from Cornell University.

Bruce Lawson

Managing Director, Arthur J. Gallagher & Co.

Bruce Lawson has been directing classification and compensation studies for more than 25 years. As managing director of Arthur J. Gallagher & Co., he is responsible for all consulting activities in the areas of job evaluation and compensation, organization analysis, personnel systems and policy development. Prior to forming the firm, Lawson spent 15 years with Ernst & Young LLP as national director of the public sector compensation consulting practice. He also served as a public sector administration for a number of years, including city manager of Los Altos Hills, CA; city manager of Belvedere, CA; county administrative officer of Multnomah County, OR; and assistant city manager and personnel director of Corvallis, OR. Lawson is co-author of a monthly column for HR News titled “CompDoctor,” and is an active member of several professional human resource associations, including IPMA-HR, CUPA-HR, ICMA, and WorldatWork. He holds a Master of Public Administration from California State University-Fullerton, is a Certified Compensation Professional (CCP), and has earned the prestigious designation of IPMA-HR Certified Professional (IPMA-CP). Connect on LinkedIn.

Jackie Little

Human Resources Director, Maine Legislature

Jackie is a proud Maine native who is passionate about HR and the positive impact HR can have in an organization.  With two decades of HR experience in both the private and public sectors, a Master’s degree in Human Resource Leadership, and the benefit of amazing leader mentors, Jackie brings a fascinating perspective and thought-provoking insight to a conversation about developing in-house leaders.  She currently serves as the HR Director for the Maine Legislature and is the former President of the Central Maine HR Association and former Director for the SHRM Maine State Council.  She holds the SHRM-SCP, SPHR and IMPA-SCP certifications.  Jackie lives in Lewiston, Maine with her husband, Todd and two terrific children, Nathan and Kristen.  In her “spare time” she likes to bake cheesecakes, travel with her family and sing.

Tony Luton II

Human Resources Manager, Civil Service, Denton County, Texas

My name is Tony Luton I am 31 years old. I hold a Master’s Degree in Psychology and I am currently a Ph.D. (candidate) at Grand Canyon University in Industrial/Organizational Psychology. I am presently working on my dissertation on the Psychological Contract between employers, and employees in the workplace. I have close to 10 years’ experience in the Human Resource field in the public Sector. I presently work for Denton County Human Resources as a Human Resources Manager over Civil Service. I am an approved facilitator for Myers Briggs Personality type assessments, and have presented trainings on various HR topics such as FMLA, ADA, Harassment, Diversity and Anger Management to groups ranging from 10 - 100 people.

Leonard Matarese

Managing Partner, Center for Public Safety Management, LLC

Mr. Matarese is a specialist in public sector administration with particular expertise in public safety issues. He has 47 years’ experience as a law enforcement officer, police chief, public safety director, city manager and major city Human Resources Commissioner. He has managed almost 300 hundred studies of emergency services agencies with attention to matching staffing issues with calls for service workload. He is currently local government liaison for CNA as it implements the Bureau of Justice Assistance’s Body Worn Camera Training & Technical Assistance Program.

Recognized as an innovator by his law enforcement colleagues he served as the Chairman of the SE Quadrant, Florida, Blue Lighting Strike Force, a 71 agency, U.S. Customs Service anti-terrorist and narcotics task force and as president of the Miami-Dade County Police Chief’s Association – one of America’s largest regional police associations, as well an officer in the Florida Police Chiefs Association. He has represented ICMA on national projects involving the United States Department of Homeland Security, The Department of Justice, Office of Community Policing and the Department of Justice, Office Bureau of Justice Assistance. He was a member of the U.S. Attorney General’s Task Force on Officer Safety and has also served as a project reviewer for the National Institute of Justice and was the subject matter expert on several ICMA / USAID police projects in Central America. As a public safety director, he has managed fire / EMS systems including ALS transport. He was an early proponent of public access and police response with AEDs.

Mr. Matarese has presented before most major public administration organizations annual conferences on numerous occasions and was a keynote speaker at the 2011 annual PERF conference. He was a plenary speaker at the 2011 TAMSEC Homeland security conference in Linköping, Sweden and at the 2010 UN Habitat PPUD Conference in Barcelona, Spain. He is currently a subject matter expert for the Department of Justice, Bureau of Justice Assistance, Police Body Worn Camera, Technical and Training Assistance program. Leonard has authored numerous publications on public safety issues and is a regular contributor to ICMA’s Public Management magazine. He was recently features as one of the experts in ICMA’s online publication “17 for 17”.

He has a Master’s degree in Public Administration and a Bachelor’s degree in Political Science. He is a member of two national honor societies and has served as an adjunct faculty member for several universities. He holds the ICMA Credentialed Manager designation, as well as Senior Certified Professional designation from the International Public Management Association- Human Resources. He has extensive experience in labor management issues, particularly in police and fire departments.

Mr. Matarese is a life member of the International Association of Chiefs of Police and the ICMA.


Lucinda Meltabarger

Administrator, Human Capital Management, Office of State Finance, State of Oklahoma Office of Management and Enterprise Services (OMES)

For the past twenty years, Lucinda Meltabarger has worked in the Human Resources field.  She is currently the Administrator of Human Capital Management, State of Oklahoma Office of Management and Enterprise Services (OMES).  In this capacity she oversees Human Resources services, including workforce planning and development, employee benefits management, classification and compensation, applicant services and testing, recruitment and retention, and payroll processing for employees of OMES as well as additional contracted agencies.  Ms. Meltabarger also presents training in employee development, personal development, and management development topics for state and federal agencies, in the private sector, and as an adjunct professor.  She received her Bachelor’s and Master’s degrees in Business Administration from Oklahoma City University.


P. Jeff Mulitalo

Chief Strategy Officer & Director of Operational Excellence, Utah Department of Human Resource Management

P. Jeff Mulitalo is an expert in organizational performance, operational excellence, and organizational behavior.  Jeff currently works as the Chief Strategy Officer and Director of Operational Excellence for the Utah Department of Human Resource Management (DHRM).  In that role, Jeff directs DHRM's Center For Excellence, striving to improve the business value and strategic impact of all HR services.

 Prior to that Jeff worked as an Operational Excellence Consultant with the Utah’s Governor’s Office of Management and Budget, as the Director of Organizational Development and Performance Improvement at the Utah Department of Health, and as a Leadership and Management Development Program Manager for the Utah State Courts.  In his professional pursuits, Jeff has helped several government entities produce measurable, sustainable improvements in performance while also saving money.  His focus is always on ways to accomplish such things in reasonable, positive ways.

Jeff also has his own consulting practice (AGS) and periodically teaches a graduate course on organizational performance and change management at the University of Utah.

Jeff holds a BS degree in political science, a BS in sociology, and an MPA degree from the University of Utah, and a green belt certification in lean / six sigma.

Heidi Musser

cXo, master agilist, advisor, mentor, public speaker  

As a senior Executive, I have spent over 30 years leading and advising businesses on designing new operating & engagement models to drive digital transformation and achieve enterprise agility.  My passion is 'managing the soft side of technology'© – through the adoption of fundamentally different ways of working, thinking and being. 

I am recognized by industry peers for my contributions and thought leadership on the topics of Agile, design thinking, and diversity. I recently delivered my first TED Talk at TEDxSanAntonio on 'agile is change'.  I have been at the forefront of championing women in technology throughout my career and speak frequently about women in STEM.  In 2014, I was nominated to STEMconnector’s® list of 100 Diverse Corporate Leaders in STEM.

I advise organizations on embracing the Agile mindset & Agile core principles.  I also serve as a moderator for the Collaborative Gain – a community of senior leaders who help each other lead innovation and customer-centric change.

I earned an Executive MBA and B.A. in Accounting from Michigan State University.  I am a graduate of the Design Thinking Book Camp at the Institute of Design at Stanford’s and SIM’s Regional Leadership Forum at Babson College.  I have also studied executive leadership at the Center for Creative Leadership.

Karen Niparko

Executive Director, Office of Human Resources, City and County of Denver, Colorado

Karen Niparko is the Executive Director of the Office of Human Resources for the City & County of Denver.  She oversees all aspects of the City’s human capital strategy including talent branding, recruitment, retention & rewards, development and analytics/innovation for over 15 agencies and 13,000 employees citywide.   She leads the City’s biennial Employee Engagement Survey,  employee top recognition programs and provides analytics support to agencies and the Mayor’s office.   In her role, Karen works closely with the Mayor’s office and City Council on behalf of human capital initiatives and her team is focused on increasing employee engagement, recruiting and retaining the best talent, performance excellence and innovation.  

Karen holds an MBA from the University of Colorado Leeds School of Business and a BA from University of Michigan.  With her adult children, she chairs the Niparko Family Foundation, a charitable organization focused on self-sufficiency and education and the elimination of domestic violence and human trafficking.

She speaks publicly on various strategic HR initiatives and at conferences and serves on the board of IMPA-HR, Denver HeadStart and is a committee member at the Rose Andom Center for victims of domestic violence.   She formerly served as a committee chair of the e-commerce committee of the Governor’s Strategic Workforce Development Council and as chair of INROADS diversity internship programs.

Lindsey O'Connor

Human Resources Representative, City of Milwaukee, Wisconsin

Lindsey has 15 years of experience in human resources in manufacturing, technology, nonprofit and the public sector.  She is currently a Human Resources Representative for the City of Milwaukee in the Staffing Services Division, and is responsible for recruiting strategy development and implementation, test and selection process development, and workforce analysis and planning.  Additionally, she serves as an internal consultant providing professional human resource services.  Lindsey has recently assisted in the development of a workforce planning strategy for city departments, developed performance management training, has developed key relationships within the organization, and extended the reach of the City’s recruiting efforts.

Lindsey holds a BA degree in Psychology, a BS degree in Business Administration and a Masters of Business Administration, as well as, SHRM-CP and PHR certifications.  She is actively involved with IPMA-HR as the chair of the Successful Practices committee and is a member of several other professional organizations including SHRM, IPAC, SIOP and APA.

Lindsey is passionate about providing exceptional customer service to internal and external customers, workforce planning and employee development, and embracing and leveraging generations in the workplace.  Lindsey is at the tail-end of Gen X but a Millennial at heart.

Celeste O'Dea

Senior Manager, Oracle Public Sector Application Strategy and Business Development

Celeste is the Senior Manager of Oracle’s Public Sector Application Strategy.  She is responsible for helping public sector organizations identify, operationalize and implement integrated application strategies for their organizations.   Celeste brings us more than 20 years of professional experience in the areas of Business Development, Project Management, Implementation and Training working with public sector organizations including Federal agencies, States, municipal government and K-12.  She holds a Master’s in Business Administration from University of Phoenix, a Bachelor’s of Arts Degree in Mathematics Education from Syracuse University and holds a Project Management Professional certification.

Tonya Palmer

Manager, Diversity and Inclusion Division, Hennepin County, Minnesota

Tonya Palmer is the manager of the Hennepin County Diversity and Inclusion Division, prior to her promotion she was a Senior Human Resources Consultant for Hennepin County Human Resources Learning and Development, training since 2006. She earned an Adult Teaching certificate from St. Thomas University and became more involved with Diversity and Inclusion and Leadership management since 2004. She is a leadership coach to managers and supervisors, helping departments with strategic plans for inclusion. She is often sought after to consult on "difficult subjects", because of her ability to give clear and objective feedback and identify obstacles quickly.

Jim Parrish

Deputy City Manager, City of Plano, Texas 

Jim Parrish is the Deputy City Manager for the City of Plano, Texas (population 275,000). He oversees Administrative Services including: Finance, Budget, Technology Information Systems, Internal Audit, Procurement and Project Management, Marketing and Community Engagement, Media Relations, Human Resources, Risk Management and Employee Benefits. Jim joined the City of Plano in October 2011 as HR Director. Prior to joining Plano, he served as the Deputy City Manager for the City of McKinney, Texas and Assistant Finance Director and HR Director for the City of Amarillo, Texas. Jim earned his MBA from West Texas A&M University and holds certifications including ICMA-CP, SHRM-SCP, CLRP and CPM. Jim is the Chairman of the Texas Municipal Retirement System serving 870 cities with assets of $24 billion and also served as Past President of the National Public Employer Labor Relations Association and Texas Municipal Human Resources Association.

Merle Ray

Chief Human Capital Director & Strategist

With 20+ years of experience in Human Capital Management leading and supporting high profile business transformation and organizational change management, Merle brings a wealth of knowledge to organizations. She is Chief Human Capital Director & Strategist at Harris County Auditor’s Office for over 200 Certified Public Accountants, staff accountants, auditors, and professional staff. Merle has worked on multiple ERP Project implementations delivering various solutions for both Finance and HR Modules on the SAP ERP ECC 6.0 system.  Her former position in the private sector was a Director, eHR Content for one of Fortune’s 'World’s Most Admired Companies' where she led the vision and strategy  development for the company’s first successful eBusiness initiative. While there, she was also a Senior HR Specialist advising and serving the company’s largest clients. Prior to that, Merle was HR Director for a Texas Medical Center institution where she worked 13 years. She earned her Masters of Science Degree in Leadership at Grand Canyon University in 2012, and her Bachelors of Science in 2003. In addition, she is a Certified Senior Professional in Human Resources (SPHR) and a Senior Certified Professional for government and public sector through IPMA (International Public Management Association). Merle is the developer and designer of Harris County's 'Auditor’s University' and its programs where she has worked since 2014. Outside of the Auditor’s Office, Merle is a commercial publisher, author, lead consultant, speaker, and executive coach.

Neil Reichenberg

Executive Director, IPMA-HR

Neil Reichenberg is the executive director of the International Public Management Association for Human Resources (IPMA-HR). He has worked for IPMA-HR for almost 34 years, the last 18 as the executive director. As executive director, Reichenberg serves as the chief executive officer and is responsible for the overall management of the association. Prior to joining IPMA-HR, he worked for a law firm specializing in labor and employment law. Reichenberg speaks and writes on human resource and employment issues, has given presentations at the United Nations and at international conferences in numerous countries, and he has testified before the United States Congress. Reichenberg holds a Juris Doctor from New York Law School and is a member of the Bar in the District of Columbia and New York. He is also a member of the American Society of Association Executives (ASAE) and holds the designation of Certified Association Executive (CAE). Connect on LinkedIn.

Beth Rudy

Author, Speaker, and Consultant, Insight Management Consulting

Beth is an author, speaker, and consultant who encourages, equips, and empowers others to take charge of their personal and professional lives in ways that lead to greater health, fulfillment and personal happiness. For more than 20 years Beth was a top performing Account Executive with some of the world’s largest companies. With a heart for change, in 2012, she left her career to pursue her life purpose. Today she uses her experience working with key decision makers in some of the largest school districts, universities and corporations in the United States, along with her cheerful and persuasive personality to motivate others to make positive, lasting life changes through training, speaking, coaching, and consulting. Beth is a Certified Engagement Coach.

Alexandria Smith

Chief Human Resources Officer, City of Memphis, Tennessee

Alexandria Smith is the Chief HR Officer, City of Memphis. She  is a SHRM-Senior Certified Professional with a wealth of professional experience in human resources management. She most recently served as Director of Human Resources for Brightstar Device Protection, a subsidiary of Brightstar Corporation. Prior to her tenure at Brightstar, Smith served in HR management roles at industry leaders including Target Corporation and Microsoft Corporation.

Alexandria earned her BA in economics from Duke University and a M.A. in human resources and industrial relations from the University of Minnesota’s Carlson School of Management. She and her husband now reside in Memphis, TN.


Shawn Sorrell

HR Diversity and Inclusion Consultant, Hennepin County, Minnesota

Shawn Sorrell works in the Hennepin County Diversity and Inclusion Division. He was a trainer for Hennepin County Department of Community Corrections and Rehabilitation. He also served as a Youth Rehabilitation Counselor and Adult Correction Trade Instructor for the State of Delaware Department of Corrections. He formally studied sociology and psychology at the University of Delaware and is a native of Baltimore, MD. He spent several years working with community groups and religious organizations in Philadelphia, Pennsylvania and Wilmington, Delaware cultivating violence prevention programs and mentoring youth from diverse religious and ethnic backgrounds.


Mark Washington

Assistant City Manager, City of Austin, Texas

Mark Washington is currently an Assistant City Manager for the City of Austin overseeing seven departments: Austin Convention Center, Communications and Technology Management, Human Resources Department, Fleet, Building Services, Labor Relations, and Telecommunications and Regulatory Affairs. Mr. Washington has been in the City Manager’s office since May of 2015. Mr. Washington previously served as the Director of Human Resources and Civil Service for the City of Austin’s diverse workforce of approximately 14,000 employees since 2009. Prior to that position, Mr. Washington was employed for the City of Fort Worth and rose to the rank of Assistant Director of Human Resources. Mr. Washington holds a Bachelor of Business Administration in Human Resources Management from Tarleton State University, a Master of Business Administration from Amberton University, and Masters of Arts and Doctorate in Educational Ministry from Southwestern Baptist Theological Seminary in Fort Worth, TX. Mark possesses the SPHR (Senior Professional in Human Resources) Certification by the Society for Human Resources Management, the CGBA (Certified Government Benefit Administrator) by the State and Local Government Benefit Administration and the IPMA-SCP (International Public Management Association- Senior Certified Professional) designation. Mr. Washington is the Immediate Past President of the Texas Chapter for the International Public Management Association for Human Resources, board member of Texas Municipal Human Resources Association, member of the Society of Human Resources Management, Advisory Board Member for the Tarleton State University College of Business Administration.

Jonathan Wiersma

General Manager, CivicHR 

As the General Manager for CivicHR, Jonathan understands the challenges that human resource professionals in local government face when looking to recruit, identify, and hire the best talent in their community, for their community. Jonathan's primary focus at CivicPlus is on following the trends in the local government human resource landscape, and leading product enhancements for CivicHR to ensure the solution evolves as the needs of local government evolve. Jonathan holds a Bachelor of Science Degree in Business Administration. He has over fifteen years of experience in software research and development, client service, process improvement, product implementations, sales, and marketing.


Steven Wilkins

Chief Learning Officer, The New Jersey Courts

Steven is currently the Chief Learning officer for the New Jersey courts. He is responsible for developing the philosophy and the educational products to assist staff ( 8,000 people) in becoming competent in how to perform their roles.  He is also the proud owner of Spring Hope Consultants. Steven states, “We are a performance based company. Our motto is " We offer Hope that performance can improve." We have a three prong approach to helping an individual/team to reach the place of improved performance. They are:  1) Coaching, 2) Consulting and 3) Training.   His company is named after his birth place in North Carolina. Spring Hope is a real place that exists. So too is that place of desired performance for any individual. He has a Masters degree in Organizational Dynamics from the University of Pennsylvania and has been teaching in this field of development since 1990. He enjoys using Adult Learning principles combined with storytelling of very personal learning experiences in his own life to help make a subject come alive. His personal goal in any learning event is to be open so that participants can choose to go along for the ride within the context of a dynamic learning experience. 

Priscilla Wilson

Senior Managing Director, City of Garland, Texas

Priscilla Wilson has over 20 years in the human resources field. The breadth of Priscilla’s responsibilities in human resources spans across various disciplines, including compensation and benefits, organizational development, employee and labor relations, risk management and outplacement services. Priscilla has held leadership roles in the public and private sectors as well as independent consulting. For the past five years she has served as the Sr. Managing Director of HR for the City of Garland. Priscilla received her Master’s Degree in Public Administration from the University of North CarolinaChapel Hill.

Amy Workman

Recruiting and Training Manager, City of Pensacola, Florida  

A Kansan by birth and a Floridian by chance, Amy Workman has spent the last decade facilitating and shaping the employment experience, from on-boarding to leadership development, within both healthcare and government organizations.  Her passion is leadership development and training, and she is a frequent presenter at national conferences where she teaches how the little things, when done right, make the big things so much easier.  She began her career at Baptist Health Care in Pensacola, Florida in 2007, and now serves as the Recruiting & Training Manager for the City of Pensacola.

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