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Human Resources Generalist

Job Organization: 
City of Flagstaff
Job Location: City: 
Job Location: State: 
AZ (Arizona)
Job Location: Zip: 
Low Salary: 
High Salary: 
Wage Rate: 
per Hour
Job Description: 


Flagstaff is the largest community in the high country and is the county seat for Coconino County, the largest county in the United States. A historic Route 66 town, Flagstaff is ideally located at the juncture of Interstate 17 and Interstate 40. Though still reflecting a small town atmosphere, it maintains a selective growth plan with new expansion programs underway.

The City of Flagstaff is Northern Arizona’s Employer of Choice! Our City government is devoted to enhancing the quality of life of our citizens and the experience of the many visitors who are attracted to Northern Arizona.

Date Posted: August 18, 2017
Vacancy No: 075-17
Position Title: Human Resources Generalist
Division / Section: Human Resources
Position Status: Full Time; FLSA Non-Exempt; Tenure & Benefit Eligible
Work Week: Monday – Friday; Winter Hours 8am-5pm; Summer Hours 7am-4pm
Salary Range: $21.2924 - $25.9771 per hour, DOE
Closing Date: September 1, 2017

Team Flagstaff is seeking a highly customer service driven individual with an attention to detail and the ability to manage multiple priorities within various areas of a fast-paced environment. This individual must have the ability to build and maintain partnerships through a detailed and highly dynamic process.

Actively supports and upholds the City’s stated mission and values. Under direction of the Human Resources Supervisor, employees of this class are expected to provide a wide variety of professional level support in classification, compensation, compliance, organization development, training, recruitment and benefits.

• Supervisory: This job does not have supervisory responsibilities.
• Budgetary: This job does not have budgetary responsibilities, but carries out day-to-day activities within approved budget.
• Strategic Planning: This job does not have strategic planning responsibilities, but carries out day-to-day activities in order to reach the stated goals and objectives.
• Policies/Procedures: This job has partial responsibility for policies and procedures (assists with developing, implementing, and interpreting) at the program level.
• Compliance: This job has partial responsibility (follows, assists in ensuring compliance with, and may enforce) Federal, State, and Local laws, rules, and regulations as well as City policies and procedures.
• Council Communications: This job carries out day-to-day activities in accordance with Council's adopted priorities and direction.
• Reporting: This job does not have duties related to reporting, but may assist the Human Resources Analyst with gathering information and completing reports.

• Provides excellent customer service to both internal and external customers.
• Provides professional level assistance to the Human Resources Supervisor, Analyst(s), Manager and/or Director in one or more Human Resources functions such as classification, compensation, compliance, organizational development, training, recruitment and benefits.
• Enters, updates and maintains information in databases and ensures they reflect accurate information.
• Establishes filing systems, prepares folders, records and files and implements records management and retention practices for assigned Human Resources functions.
• Prepares correspondence to employees, applicants and other outside agencies related to Human Resources issues.
• Assists in completing surveys, questionnaires and statistical reports for one or more Human Resources functions.
• Assists in developing and presenting training related to one or more Human Resources functions.
• Assists the Human Resources Supervisor, Analyst(s), Manager and/or Director with development and implementation of personnel policies, procedures, and practices.
• Assists the Human Resources Analyst with conducting exit interviews.
• Identifies training topics, conducts research, develops materials, and presents information to employees at all levels of the organization.
• Conducts research on best practices, collects data, and provides recommendations to the Human Resources Supervisor, Analyst(s), Manager and/or Director.
• Communicates with City employees at all levels of the organization.
• Maintains and modifies the existing Human Resources Information System and all other Human Resource applications.
• Participates with other Human Resources staff in answering general questions related to HR policies, procedures, and operations.
• Researches new programs, practices, technique and trends in the field of Human Resources Management and makes recommendations to the Human Resources Supervisor, Analyst(s), Manager and/or Director.
• May be called upon for presentations, or to represent the Human Resources Division at staff meetings or professional gatherings.
• Performs special assignments as directed by the Human Resources Supervisor, Analyst(s), Manager and/or Director.
• Serves as backup to the front office personnel by answering phones, greeting visitors, retrieving requested documents, providing information regarding programs and services and refers customers to other staff members as appropriate.
• Processes personnel action forms as needed.
• Other duties as assigned.

• Conducts recruitment outreach efforts.
• Conducts the recruitment process including preparation of job postings, coordination of advertising, recording job openings on the job hotline, maintaining job posting on the website and in the office, and maintaining employment eligibility lists.
• Assists in the selection process by reviewing and evaluating applications, arranging interview panels, and preparing interview packets.
• Provides guidance to hiring managers and interview panels as needed to ensure policies and procedures are followed.
• Administers testing process by proctoring written exams, developing assessment tools and analyzing test results.
• Coordinates the hiring process including pre-employment physicals, drug testing, background checks and fingerprinting.
• Communicates to internal and external customers on status of recruitments, the recruitment process and applicant qualification for positions.
• Processes personnel action forms for employees upon hire, transfer, promotion or voluntary reassignment.

• Maintains the Human Resources Information System's employee benefit and dependent information.
• Assists with the administration of employee benefit changes online.
• Assists with processing benefit and leave paperwork, issuing notifications, entering data, conducting open enrollment, helping employees, and maintaining records.
• Assists in the coordination of the City's wellness initiatives, programs and events.
• Assist the Human Resources Analyst with coordination of NAPEBT wellness incentives.

Classification and Compensation
• Researches job titles and/or job descriptions in benchmark and/or other specialized organizations.
• Assists the Human Resources Analyst in preparing and/or revising job descriptions and maintaining the information on the City's website and Job Information Management System (JIMS).
• Assists in the preparation and research of the market analysis and surveys.
• Assists in the development and implementation of the City's pay plan.

• Processes tuition reimbursement requests.
• Works with the Human Resources Analyst to compile Citywide records for training and training evaluation information in order to generate reports.
• Maintains the Human Resources Information System's training database including reporting.
• Conducts the New Employee Orientation as needed.
• Serves as liaison to trainers/training organizations and coordinates training as requested.

• Verifies employee's ability to operate motor vehicles on behalf of the City by running motor vehicle reports monthly.
• Assists the Human Resources Analyst with the bi-annual EEO-4 reporting.

• Range 9, B-2-5, FLSA non-exempt

Job Requirements (Optional): 

• A.A. Degree or two years of college coursework in Human Resources, Public or Business Administration, or related field.
• Two years of general Human Resources experience especially in the areas of classification, compensation, compliance, organization development, training, recruitment, benefits, human resources information systems, and/or records management.
• Three years of computer experience working with relational databases and report writing (i.e. HRIS, online enrollment, and benefit reporting)
• Six months of specific experience in the assigned human resources function.
• Or any combination of education, experience, and training equivalent to the above Minimum Requirements.

• Professional in Human Resources (PHR) Certification.
• Bachelor's Degree in Human Resources, Public or Business Administration, or related field.

• Must possess, or obtain upon employment, a valid Arizona driver's license.
• Regular attendance is an essential function of this job to ensure continuity.

• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to consistently handle confidential issues in a proper and professional manner.
• Ability to establish and maintain effective working relationships with other employees and the general public.
• Working knowledge of contemporary human resource principles and practices, especially the areas of recruitment, benefits, training, human resources information systems, and record keeping.
• Demonstrated ability to maintain a high degree of organization, prioritization, coordination and communication, with attention to detail and accuracy.

• While performing the duties of this job, the employee is regularly required to sit; use hands or fingers to handle or feel; and reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually moderate.

How To Apply (Optional): 

In order to apply for this position you will have to fill out a City of Flagstaff application on our website. Visit our website to apply or for more information on this position and other opportunities. You will find complete job descriptions, requirements and application information at:

NOTE: Applications are due to the Human Resources department by 4PM on the closing date regardless of the postmarked date.

Applications are available and can be turned in at: 211 W. Aspen Ave., Flagstaff, AZ 86001
Call our general information line at (928) 213-2090 or (800) 463-1389 to request an application by mail. Fax your resume to (928) 213-2089 or E-mail:

Additional information about current and open job vacancies can also be found by calling our job line at (800) 463-1389.

The City of Flagstaff is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Paid Holidays • Paid Vacation Days • Paid Sick Days • Health/Dental/Life/Vision Insurance