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Session Descriptions

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2017 Sep. 19th 1:30pm

The 3 R's of Engagement: Creating a Sustainable Talent Management Strategy

The 3 R's of Engagement: Creating a Sustainable Talent Management Strategy

Presented by: Trish Holliday - Assistant Commissioner & CLO, Tennessee State Government, Department of Human Resources

There is good news, and there is bad news. Research consistently indicates that employee engagement is extremely low in the workplace. Low employee engagement negatively impacts the efficiency and effectiveness of achieving organizational goals. That’s the bad news. The good news is that steps can be taken to raise the level of employee engagement, and it begins by developing a sustainable talent management strategy. More →

2017 Sep. 19th 1:30pm

The Current State of Leadership in the HR Community: "Step Up" Your Leadership Game

The Current State of Leadership in the HR Community: "Step Up" Your Leadership Game

Presented byLucinda Meltabarger- Administratior of Human Capital Management, State of Oklahoma Office of Management and Enterprise Services (OMES)

The International Public Management Association for Human Resources (IPMA-HR) established an HR 2020 taskforce to determine trends that will impact the challenges and opportunities facing public sector human resources professionals. The taskforce identified five focus areas – Leadership, Culture, Talent, Communications, and Technology. These focus areas are viewed through three critical lenses – Business Acumen, Innovation, and Strategic Orientation. More →

2017 Sep. 19th 1:30pm

The Power of Standing in Your Personal Brand

The Power of Standing in Your Personal Brand

Presented byLida Citroen- Chief Executive Officer, LIDA360

What if I could show you that the key to continued success for your business exists within you right now? International reputation management and personal branding expert Lida Citroën will show you how to build your personal brand and leverage your unique value to position yourself effectively in person and online. Full of examples, this session will cover networking and social networking, messaging and image to build a sustainable and successful brand and business! More →

2017 Sep. 19th 1:30pm

Understanding the Psychological Contract with Changing Generations in the Workplace

Understanding the Psychological Contract with Changing Generations in the Workplace

Presented byTony Luton II- Human Resource Manager, Civil Service, Denton County, Texas

There has been much discussion into the changing nature of the employer-employee relationship. There are many explicit expectations in the employer-employee relationship such as salary, compensation and job duties.  In addition to the explicit agreements between employer and employees, there are often unacknowledged and unspoken expectations.  These are part of the psychological contract. More →

2017 Sep. 19th 9:30am

IPMA-HR Benchmarking Survey 2017: Culture of Innovation

IPMA-HR Benchmarking Survey 2017: Culture of Innovation

Presented byLindsey O'Connor -  Human Resources Representative, Staffing Services Division, City of Milwaukee, Wisconsin

IPMA-HR explores the themes of organizational culture, current state of innovation, and HR's role in organization-wide innovation through the 2017 Benchmarking Survey.  The goal is to learn about the Culture of Innovation in order to improve HR and organizational performance. More →

2017 Sep. 19th 9:30am

Little Things Mean A Lot: From Micro-inequities to Micro-affirmations- Awareness Session

Little Things Mean A Lot: From Micro-inequities to Micro-affirmations- Awareness Session

Presented byShawn Sorrell- HR Diversity, and Inclusion Consultant, Hennepin County, Minnesota, and Tonya Palmer- Manager, Diversity and Inclusion Division, Hennepin County, Minnesota

This workshop introduces participants to the business case for eliminating micro inequities and demonstrates how to counter them with valuing behaviors we call micro-affirmations, through exercises and scenarios. More →

2017 Sep. 19th 9:30am

Performance Review Bootcamp

Performance Review Bootcamp

Presented bySteven Wilkins- Chief Learning Officer, The New Jersey Courts

This session will help you develop an awareness of how important performance management can become for a leaders success; to understand what the core principles are to success within performance management and understand and appreciate why a leader's attitude may need to be adjusted as a result of exploring a new paradigm. More →

2017 Sep. 19th 9:30am

Strategies for Managing Employee Benefit Costs

Strategies for Managing Employee Benefit Costs

Presented byCarey Adamson - National Practice Leader, Public Sector, Colonial Life

Maintaining and managing a benefits package that is both robust and frugal is a challenge that burdens communities of all sizes.  Human Resource professionals are looking for ways to control benefits costs while remaining competitive in recruiting top talent, improving retention and employee satisfaction, and limiting excessive out-of-pocket expenses for employees. More →

2017 Sep. 19th 9:30am

The Power of Culture Change: City of Memphis’s Journey to Build an Engaged Workforce

The Power of Culture Change: City of Memphis’s Journey to Build an Engaged Workforce

Presented byAlexandria Smith- Chief Human Resources Officer, City of Memphis, Tennessee

There are many stereotypes about government -- you’ve heard them – it is bureaucratic…slow…political. However, government is also a multi-million-dollar enterprise with thousands of employees. Since 2016, the City of Memphis has made it our mission to transform city government to a resident (customer)-centric organization focused on "improving the quality life of Memphians, every day." This session from City of Memphis’ head of HR, Alex Smith, details Memphis’s culture change journey and provides insights and tips on how other governments can thoughtfully consider culture change for their organizations. More →

2017 Sep. 18th 3:30pm

Digital Transformation for Public Sector HR: Rise to the Challenge with Practical Advice

Digital Transformation for Public Sector HR: Rise to the Challenge with Practical Advice

Presented by: Celeste O'Dea- Director, Advanced Human Capital Management Program, Oracle

Government agencies are typically slow to adapt to change - but they operate in the same world as commercial industry.  The expectations of today’s multi-generational, multi-cultural workforce, alongside the blistering pace of technological innovation mean the public sector must discover a fairly rapid path to digital transformation or risk nothing less than the capability to deliver critical citizen services. Nowhere is this felt more keenly than in Human Resources, which bears the responsibility for the living, breathing heart of every entity’s success – it’s employees. More →

2017 Sep. 18th 3:30pm

Leading by Example; Attitude is a Reflection of Leadership

Leading by Example; Attitude is a Reflection of Leadership

Presented byAmy Workman- Recruiting and Training Manager, City of Pensacola, Florida

Leadership is more than just managing the workforce. Attitude reflects leadership, and when done right, leadership serves as the catalyst for change, growth, and innovation.  The culture of an organization is dependent on those in the leadership roles to lead by example. It’s not enough to just say “this is how we do it here”, leaders must demonstrate the values and mission of an organization through how they communicate, reward and recognize, and how they behave on a daily basis. More →

2017 Sep. 18th 3:30pm

Using New Performance Management Practices to Operationalize Culture Change

Using New Performance Management Practices to Operationalize Culture Change

Presented byMary Biere-Sova - Human Resources Manager, Talent Development, Johnson County, Kansas

More and more private sector employers are dispensing with traditional performance management practices by eliminating performance ratings and annual reviews, and are opting for processes that emphasize frequent performance and development conversations.  If you’ve ever wondered how this approach might work in the public sector, this session is for you! More →

2017 Sep. 18th 2:00pm

Growing In-House Talent Through an Aspiring Leadership Program

Growing In-House Talent Through an Aspiring Leadership Program

Presented byJackie Little- Human Resource Director, Maine State Legislature  

HR professionals are often faced with the challenges of retaining top talent and keeping long-term employees engaged with limited resources, impending retirement of Baby Boomers and a tight labor market.  Development of an Aspiring Leadership program is one tool that can help you overcome these problems and leave a lasting legacy at your organization.  In this session, Jackie Little will use her experience with designing and implementing Aspiring Leadership programs at two organizations to help you understand the value it can bring and provide tools and a framework to get you started on the path to success. More →

2017 Sep. 18th 2:00pm

HR Director Today; CEO Tomorrow-Panel Discussion

HR Director Today; CEO Tomorrow-Panel Discussion

Presented byMila Cosgrove- Deputy City Manager, City and Borough of Juneau, Alaska, Jim Parrish- Deputy City Manager, City of Plano, Texas, and Mark Washington- Deputy County Administrator, Hanover County, Virginia

HR leadership roles today can at times absorb all of our thoughts and energies resulting in a loss of C-Suite organizational perspective.  The panel will share their experiences balancing daunting HR issues while demonstrating broader organizational leadership capabilities in other disciplines. The panel will share how their strategic HR background prepared them for senior organization-wide leadership roles beyond the HR discipline in the City Manager’s Office. More →

2017 Sep. 18th 2:00pm

Producing Value Through HR Excellence- Using LEAN advances strategic impact

Producing Value Through HR Excellence- Using LEAN advances strategic impact

Presented byP. Jeff Mulitalo- Chief Strategy Officer & Director of Operational Excellence, Utah Department of Human Resource Management  

The State of Utah is using operational excellence as a means to enhance the business value and strategic impact of human resource services. This session will outline the basics of common continuous improvement methodologies (TOC, Lean, Six Sigma) in human resources, how they are implemented in Utah, and how other HR shops can use these methods to improve service and more fully integrate with the business leaders we serve. More →

2017 Sep. 18th 2:00pm

Proper Onboarding and How It Relates to Performance

Proper Onboarding and How It Relates to Performance

Presented byJonathan Wiersma- General Manager, Civic HR  

The onboarding process can set the tone as a new government employee starts working, which is why a quality onboarding system should be in place to help increase employee engagement.  Many HR professionals understand that the onboarding process in important to help the employee get started with their new job, but what you may not realize is how much of an impact the onboarding process can have on the employee performance over time. More →

2017 Sep. 18th 11:30am

Body Worn Camera 101-What HR Directors Need to Known When Community Considers Implementing a BWC Program

Body Worn Camera 101-What HR Directors Need to Known When Community Considers Implementing a BWC Program

Presented byLeonard Matarese- Director of Research & Project Development, Center for Public Safety Management, LLC

The use of Body Worn Cameras by police departments is increasingly becoming commonplace and research shows that BWC implementation has a positive effect on reducing citizen complaints and improving police – community relations. More →

2017 Sep. 18th 11:30am

Building a Culture of Employee Engagement in Government

Building a Culture of Employee Engagement in Government

Presented byRobert Lavigna- Director, Institute for Public Sector Employee Engagement, CPS HR Consulting

This session will be based on Lavigna’s book, "Engaging Government Employees:  Motivate and Inspire Your People to Achieve Superior Performance," published by the American Management Association. Governing magazine selected the book as “one of the six books that public sector leaders and staff should read.” This is the first book that focuses on how to improve engagement in the unique environment of government. More →

2017 Sep. 18th 11:30am

Cultural Involvement: Incorporating Community and Cultural Groups in Austin Government

Cultural Involvement: Incorporating Community and Cultural Groups in Austin Government

Presented byJoya Hayes- Director of Human Resources and Civil Service, City of Austin, Texas

Austin, Texas began work on establishing an improved quality of life for minority communities in the City in the 2000's.  Sustaining and celebrating cultural diversity continues to be a cornerstone of the Austin community, and government and community leaders come together to ensure that all segments of the community stay represented and provide a future that is as culturally diverse as our history.  Internally to the City’s employee population, the Human Resources team strives to engage internal customers in similar ways.  Employee Affinity groups share their culture with other City leaders and employees while serving the City. More →

2017 Sep. 18th 11:30am

How to Identify and Resolve Pay Equity Issues

How to Identify and Resolve Pay Equity Issues

Presented byBruce Lawson- Managing Director, Arthur J. Gallagher & Co., Ronnie Charles- Principal Consultant, Arthur J. Gallagher International, Human Resources & Compensation Consulting, and Panelist (TBD)- TBD

There are many HR and risk management challenges regarding Pay Equity.  Is your agency knowledgeable and ready to apply best in class methodologies to effectively evaluate and respond to equity issues?  This session provides direct insight into the new EEOC regulations and methods to resolve through other compensation approaches. More →

2017 Sep. 18th 3:30am

Changing the Knowledge Management Tides-The Federal HR Wiki

Changing the Knowledge Management Tides-The Federal HR Wiki

Presented byMatthew Gieseke- Management Analyst, Strategic Initiatives Group, National Institutes of Health

Imagine this – a go-to member of your organization retired, you’ve hired a new staff member to take over their responsibilities, but the retiree and new employee never had the opportunity to connect. In the absence of a mind-meld, how do you make expert knowledge easily accessible to newer team members? This is becoming an increasingly important problem as many in the baby boomer generation are becoming retirement eligible. More →

2017 Aug. 22nd 4:17pm

Life is Short. Love Your Work!

Life is Short. Love Your Work!

Presented by: Beth Rudy- Author, Speaker, and Consultant, Insight Management Consulting

Far too many people are casting about in confusion for what would make them more successful and happier at work. That’s not good for individuals, managers, or organizations. Those who know what motivates them have found deeper meaning in their careers, find their days much more energizing and satisfying, and count their employment as one of their greatest sources of joy and pride. Leaders who understand individual motivators and assign tasks accordingly find their teams rejuvenated, as well as, more engaged, productive, and cohesive. They also retain top talent. More →

2017 Aug. 22nd 4:05pm

Successful Mentoring and Leading Women to Leadership Program

Successful Mentoring and Leading Women to Leadership Program

Presented byCaitlin Krobot- Director of Human Resources and Civil Service, City of Austin, Texas, and Ana Bradshaw- Director of Human Resources and Civil Service, City of Austin, Texas

This session will provide tools to use to create a successful mentoring program. The speaker will provide information and materials to set up a program in your organization to include

  1. Criteria for being a mentor,
  2. Understanding needs and objectives,
  3. How to create an agreement. 

Next you will hear from the City of San Antonio and their award winning Women’s Leadership Mentoring Program. Starting in 2014, the City of San Antonio saw the opportunity and need to foster the development of future women leaders and created the Women’s Leadership Mentoring Program.  This one-on-one mentoring program combines individual mentoring with networking and professional development and so far the results have been astounding including recognition by the Alliance for Innovation and International City/County Management Association.  Now in its fourth year, this award winning program continues to evolve offering a variety of community speakers and professional development opportunities for women in the organization. More →

2017 Aug. 22nd 3:46pm

Creating a Culture of Wellness; Award Winning Wellness Programs

Creating a Culture of Wellness; Award Winning Wellness Programs

Presented byLinda B. Thomas- Human Resources Director, City of El Paso, Texas, Nicole Hare-Everline- Deputy Assistant Director of Benefits, City of Houston, Texas, and Sheree Bailey- Wellness Administrator, City of Austin, Texas

Data shows that employees who are engaged in wellness and taking care of themselves, and who lead balanced lives, are contagious in their organizations. Implementing ways for employees to be healthier at the workplace and helping them create healthy habits in both their personal and professional lives enables the creation of a wellness culture.

This session will highlight the Health and Wellness Programs of 3 municipalities that have taken wellness to a whole new level. More →

2017 Aug. 22nd 3:19pm

Creating a Comprehensive Employee Communication Strategy

Creating a Comprehensive Employee Communication Strategy

Presented byKaren Niparko- Executive Director, Office of Human Resources, City and County of Denver, Colorado

Development of an organizational communication strategy positions HR as a significant driver of workforce engagement and connectivity. Our ability to influence, impact and to proactively support employee engagement and innovation is reliant on consistent messaging across our organization. Communication planning plays a vital role in the implementation of every single HR initiative. Messaging is critical and impactful communication doesn’t just happen by chance – it is part of an overall employee communications strategy, solid planning, creativity and targeted messaging. Join us as we build the key areas of your communications strategy including digital content, social media, themes, contributors, consistency, timing and metrics, using a tried and tested formula for success. More →

2017 Aug. 22nd 3:12pm

Transformation 2020: How Public Sector HR Can Build Employer Workplaces of Choice, Not of Last Resort

Transformation 2020: How Public Sector HR Can Build Employer Workplaces of Choice, Not of Last Resort

Presented byMerle Ray- Chief Human Capital Director & Strategist, Harris County Auditor's Office

Do people sigh - almost apologetically - when you tell them you work for the County, City, District, or State? Due to complex structures, statutes, and political boundaries, public agencies seem to get a bad rap. They are synonymously known for erecting territorial walls and boundaries, attracting political hoopla, and retaining workers who don't necessarily want to be there. This is a common myth and stereotype about working for government or public sector - that it's the perfect place to hide until retirement. NOT SO! More →

2017 Aug. 22nd 9:48am

Successfully Navigating Political Transitions

Successfully Navigating Political Transitions

Presented byWilliam Cole- Human Resources Director, Town of Barnstable, Massachusetts, and Valerie Gill- Acting Associate Deputy Secretary for Human Services, Department of Health and Human Services

Faciliated by: Christine Major- Deputy Assistant Secretary for Human Services, Chief Human Capital Officer, Department of Health and Human Services

At every level of government, HR professionals regularly face the challenges of transitions in political/administrative leadership.  Transitions often breed anxieties and uncertainties among public-sector employees.  As HR professionals, we are tasked with addressing the uncertainty among employees (and ourselves).  With experienced panelists who have implemented and survived political transitions, attendees will receive first-hand knowledge and advice on how to  maintain a semblance of workforce normalcy as administrative leaders transition in and out of the organization. More →