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About Us

IPMA HR is the leading public sector human resource organization in the world. We represent the interests of human resource professionals at all levels and strive to promote excellence in HR management.

Serving HR professionals since 1906, IPMA-HR is your resource for comprehensive and timely HR industry news, jobs, policies, resources, education, and professional development opportunities.

The organization is governed by an Executive Council and divided into more than 40 chapters, residing in four U.S. regions and abroad. If you’re interested in local-level networking, there may be a chapter near you.

Here at IPMA-HR we are dedicated to serving you and providing excellent customer service. Please contact us with any questions or concerns.

Interested in our long-range strategic plan?

Read a copy of our bylaws


Please direct all correspondence to:

1617 Duke Street
Alexandria, VA 22314
Phone: (703) 549-7100
Fax: (703) 684-0948

For questions or comments, please call (703) 549-7100 or e-mail the appropriate departments or individuals.

Billing Inquiries:

Please contact the specific department below (i.e. if your question regards an invoice for a conference, contact Meetings/Professional Development; if your question is about an invoice or credit for public safety testing products, contact Assessment, etc.)

If you are not sure of which department to contact about your billing inquiry, please use the General Mail Box.

Department Listing

Membership Department
Send change of address/name and questions regarding membership, region, chapter or section related information, and all dues invoice inquiries to this department.

Meetings / Professional Development Department
Specific questions on registration and information about conferences and seminars should be sent to this department.

Publications Department 
For specific questions on publications and products-ordering, prices, shipping options, and non-member subscription verification.

IPMA-HR's HR Resources
IPMA-HR Agency Members may call to obtain customized research free-of-charge (703) 549-7100.

Assessment Services Department
Email or call (800) 381-TEST (8378) for all test-related questions, including orders, invoicing, shipping, and technical questions.

Government Affairs Department
Members may send questions about HR legislation to this department.

For problems or suggestions about our website.

General Mail Box
For general questions

If you have any comments, concerns or complaints about IPMA-HR's services, you may direct them to

Staff Directory
Neil Reichenberg Executive Director
Sima Hassassian Deputy Executive Director
Jacob Jackovich Assessment Services Coordinator
Lynette Martin Administrative Assistant
Andrey Pankov Assessment Research Manager
Jenny Chang Director of Communications
Bob Sewell Mailroom Manager
Joanne Sisson Accounting Manager
Robert Svihla Assessment Services Fulfillment Manager
Debbie Tankersely-Snook Special Assistant to the Exec. Director
Gabrielle Voorhees Controller
Steven Mito Bloom Webmaster
Jacqueline Snyder Professional Development Manager
Melissa Paluch Research Manager
Linda Sun Director of China Programs


External Staff
Courtney Blackford Meeting & Sales Consultant at AHI Meeting Services, Inc.
Ed Lamb Writer & Assistant Editor, HR News
Jenny Donovan Marketing Consultant
Alison Dixon Graphic Designer